BPO Service Capability

Organizations are increasingly adopting Business Process Outsourcing (BPO) as an integral part of the business strategy to ensure that internal resources are focused on critical business issues and initiatives. Sofmit offers BPO solutions to global clients by leveraging process, knowledge, tools and people management expertise. We view ourselves as the strategic extension of the client’s resources and capacity, so our focus is to build long and deep relationships with our clients and deliver
increased value over the entire course of such relationships.

Our objective is to help clients optimize business processes, improve profitability and productivity, gain or reclaim competitive advantages,
make the most of technology investments, and align them with business goals. By driving substantial, long-term cost reductions and performance improvements through BPO, we are enabling organizations to do more
for their customers and shareholders.

We provides a broad range of BPO services from data entry (Transaction Processing), Data Analysis, processing to specific solutions. Our BPO services are all based on Sofmit's relative experience such as
accounting; finance and our BPO business interact with our ITO
business to develop together.

General Service

·Data Entry
Enter business transaction data like sales order, purchase order or others from hardcopy or text format into software program and
application. We can handle data in a variety of ways and have much experience to operate management applications. During the process,
we are extremely sensitive to protect our customer's data.

·Data Analysis
Our Data Analysis services enable our customers to outsource their analytics requirements. Our growing team comprises professional business analyst and IT experts. The technology employed includes various report tools, BI, Data warehouse, OLAP.

·Call center
We build a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone, which is operated by us for you to administer incoming product support onsumers.

Domain/Industry

·Insurance claim
·Telecommunication
·Finance
·Logistics
·Pharmaceutical